Copyright in the Material on this Web Site is owned, or licensed by Ocean Adventures Phillip Island.
Except where necessary for viewing, the material on this web site on your browser, or as permitted under the Copyright Act of 1968, or other applicable laws, no material on this web site may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed, or transmitted in any form by any process without the specific written consent of Ocean Adventures Phillip Island.
Ocean Adventures Phillip Island takes the issue of safeguarding your privacy online seriously. We have created this privacy statement in order to demonstrate our firm commitment to privacy.
Collection of personal information by Ocean Adventures Phillip Island
The personal information we collect and store will depend on what products and services you request from us. This includes (but is not limited to) information provided when requesting an adventure booking, gift voucher, gear and/or membership. Our sites registration form requests users’ [which includes third party personal information where applicable collected as described below] to give us contact and profile information such as name, email address, phone number, mailing address, age, medical conditions and dietary requirements. Some of the requested information is required in order to receive the Ocean Adventures Phillip Island product or service; other information is optional.
Where your personal information is stored
Where we store your personal information depends on what products and services you have requested from Ocean Adventures Phillip Island. Data is stored in our CRM for the use of processing transactions, providing order confirmations and dispatching products. Information provided in customer feedback forms is also stored on this system. We also maintain an email database for subscribers to our e-newsletters.
Ways we use data
We collect your personal information so that we can use it for our functions and services. This may include, but is not limited to:
•processing your orders including bookings, gift vouchers, gear and membership.
•providing confirmation of your adventure booking and advise of any changes or additional information.
•sending out feedback and surveys and addressing any issues or complaints.
•answering any queries about Ocean Adventures Phillip Island and its products and services.
•sending targeted advertising and promotions that allow us to provide our service;
•sending special deals, promotions and offers based on users interests plus other news on Ocean Adventures Phillip Island including updates of new, or enhanced services.
•confirming receipt of profile changes.
•serving ads, promotions and special offers on Facebook. Any personal information provided to Facebook will be “hashed”, a process that summarises text into a short fingerprint that cannot be decrypted and does not allow the original information to be recovered later by decryption. At no time will Facebook have access to any original, discernible personal information that it does not already have.
If you do not provide us with your personal information, we will be unable to do one or more of the above. Upon placing an order with Ocean Adventures Phillip Island, you are automatically subscribed to receive our e-newsletter and associated communications as per section below on ‘inferred consent’.
Section 2.3.2 of the Australian e-Marketing Code of Practise states that “Message Originators and Message Service Providers may send…Commercial Communications to Recipients…providing that… it can be reasonably Inferred … that the Recipient has Consented to receive such Commercial Communications (Inferred Consent).” According to section 2.4.1 ‘Inferred consent’ is deemed to exist if Ocean Adventures Phillip Island can show that the recipient has an existing and continuing relationship with us, and would have a reasonable expectation of receiving such commercial communications. Recipients therefore include all customers, account holders, subscribers, licencees, registered users, employees and contractors. For this reason, every person who submits an order for a Ocean Adventures Phillip Island product, or service will automatically be added to our subscriber database.
Disclosure of data
We will not share your information with third parties for their promotional purposes without your permission; however we may obtain personal and other information from you to enable us to provide our services or products to you.
Personal information may also be disclosed to our third party service providers as described below:
•To the adventure provider for the purpose of processing your booking request
•To others in the event of a medical emergency
•To any entity to which we are required, or authorised by or under law to disclose such information such as, in responding to a formal request in a court order, judicial proceeding or subpoena, bankruptcy proceedings or similar legal process.
•To disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
•To protect against misuse or unauthorised use of Ocean Adventures Phillip Island
•To protect the safety, or property of our members, or the public.
•We use a third party payment processor to fulfill payment for services procured on the Site.
•In the event of a sale, merger, or acquisition of some, or all of Ocean Adventures Phillip Island’s assets, your personal information could likely be a part of the transferred assets. In such an event we shall notify you by a notice on the home page of any information and privacy practices that would change as a result.
Collection of other Information
This site (and our emails) contain links to other sites. Oceanadventures.co is not responsible for the privacy practices or the content of such Web sites.
Social Media Widgets
Notification of Changes